Marysville, OH
Welcome to our online payments website!
Customers have two options for paying their utility bills online. For both options, you will need to have account number and customer number. These numbers are located at the top right corner of your monthly bill.
Allows users to make their utility payments without signing up for an account.
1. Please click the Sign In/Register button in the top right corner of your browser, then click "Sign Up" again to set up your account.
2. After you sign up for a new account, you will be asked to verify your email address. Please login to your email to verify that you requested access to the City of Marysvile Utility Portal hosted by Tyler Technologies. After signing in you may need to click the "Utility Billing" link under available services to access your account.
3. Click "Add an account". You will want a copy of your bill handy because you will be required to enter your account number and your customer number located on your utility bill.
4. You will then be directed to the online utility payments landing page where you can add any additional accounts to your customer profile. Using the menu bar on the left, select "Manage Accounts" and the "Add Account" to add mulitple accounts to your customer profile.
Available services
The following new features are available via your online Utility Billing account:
- View monthly, daily, or hourly water usage information. Usage information is updated 4 times daily and may not be up to the current hour
- Set usage and billing thresholds
- Get threshold and leak alerts via email, phone or text message
It's simple! Login to your Utility Billing account to view your water usage. Click on "Manage Alerts" to set up custom notifications.
First-time users will need to register for an online account. Please have your account and customer number available to register.
Our Secure Automated Phone Service is available 24/7 for making utility payments at 937-303-5250. Please have your account number and customer number ready when you call.