Marysville, OH
City of Marysville to Implement Transaction Fees for Electronic Payments
Effective January 1, 2025, the City of Marysville will implement transaction fees for credit/debit card and electronic check payments for utilities, income tax, and other city-related services.
Why the Change?
Currently, the City absorbs the transaction fees charged by payment processing companies. However, the cost has increased significantly in recent years. This change will allow the City to allocate resources more effectively toward enhancing services while maintaining fiscal responsibility.
Transaction Fees:
Credit/Debit Card: 3.5% with a minimum of $2.50
E-Check: $0.95
24/7 Pay-By-Phone: $0.40 (in addition to card or e-check fee)
Fee-Free Payment Options:
Cash: Pay in person at City Hall.
Check: Mail or submit in person.
Bank's Online Bill Pay: Utilize your bank's online bill pay service.
Automatic Payments (ACH): Make automatic utility payments through your bank's ACH network at no cost. Authorization forms are available on our website.
Available services
The following new features are available via your online Utility Billing account:
- View monthly, daily, or hourly water usage information. Usage information is updated 4 times daily and may not be up to the current hour
- Set usage and billing thresholds
- Get threshold and leak alerts via email, phone or text message
It's simple! Login to your Utility Billing account to view your water usage. Click on "Manage Alerts" to set up custom notifications.
First-time users will need to register for an online account. Please have your account and customer number available to register.
Our Secure Automated Phone Service is available 24/7 for making utility payments at 937-303-5250. Please have your account number and customer number ready when you call.